About/Customs

Stainless steel chainmail, sterling silver rings, freshwater pearls, semi-precious stones. Every piece is handmade with intention in my California studio. Thanks for following along! Made to order pieces take 2-3 weeks to make and ship.

Links: Instagram, Etsy

Email: kat@chuchucharms.com

Jewelry Materials and Maintenance

All chainmail pieces like chainmail earrings and chain necklaces are made with high quality annealed 304 stainless steel. Silver rings and sterling collection are made with 925 sterling silver. Other materials are stated in the item description.

Stainless steel will not tarnish with wear or with contact with water and is hypoallergenic for most. Please be cautious with pearl and gemstone pieces to ensure their longevity. Sterling silver pieces will need occasional polishing to keep them shiny and looking new.

Shipping, Returns, and Cancellations

Total production and shipping time for most pieces is around 2-3 weeks depending on order queue. Ready to ship items are shipped within a week. Please check my shipping policy for more information.

Returns and exchanges are not accepted. I do not typically issue refunds, but please contact me at kat@chuchucharms.com if you have any problems with your order and I am happy to work with you to find a solution.

I accept item cancellations before your order ships out. After I purchase the label or ship your order, I can no longer cancel. To cancel your order, please email me at kat@chuchucharms.com.

If your jewelry requires any repairs, please email me at kat@chuchucharms.com and I would love to help. Any repairs are free of charge, aside from shipping costs. 

Customs

I do custom chainmail pieces and sterling silver stone rings. Please full out the contact form or email me at kat@chuchucharms.com for custom inquiries!